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Service & Maintenance

Service & Maintenance

Our aim is to help you get the most from your rainwater harvesting system.

RTC offer a competitivley priced, high quality service and deliver this across the whole of mainland UK. Sadly we are unable to help our friends across the water yet.

Health and safety, honesty and great customer service are values we stand by. Our team of operatives have up to 11 years experience within the rainwater harvesting industry and have extensive knowledge of how to maximise the efficiency of a broad range of rainwater harvesting systems.


What you can expect from each visit:

  • Quick and easy quote and order process
  • A skilled engineer for each service visit
  • An in-depth service of the rainwater harvesting equipment on site
  • A detailed investigation of any system errors if applicable
  • Free advice and basic training on the system requirements to site staff during each visit
  • A full report with supporting photos
  • Free support and advice at the end of the phone at all times

Have any questions? Please call our customer service team on 01636 904943.


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System error?

Not a problem, we will come to site, inspect the system and prepare a quote to get the system up and running again in no time.

Interested in setting up planned preventative maintenance?

You have come to the right place. As soon as we have some basic information regarding the type of system installed and the systems geographic location the team at RTC would be happy to provide you with a competitive service agreement quotation.

Who do you service and maintain systems for currently?

RTC maintain rainwater harvesting systems for a variety of clients. Our domestic clients are just as important to us as our School, University, Store Chain and Facility Management clients.

Parts and spares

RTC engineers carry a variety of components to repair a rainwater harvesting system as far as possible during any routine service/site visit. There are many rainwater harvesting manufacturers supplying a multitude of different rainwater harvesting systems in the UK. Sadly our operatives might not have a replacement part that is compatible with your rainwater harvesting system during a routine service visit however we would work with the client to ensure a cost effective replacement part is sourced and supplied as quickly as possible.

Why maintain a rainwater harvesting system?

To maximise the quality and volume of water you are able to reuse and to prevent unnecessary strain on system components.

Can you help improve my rainwater harvesting system?

Yes. Our experienced engineers would be happy to review the rainwater harvesting system and suggestion possible solutions to the clients concerns or requests. This could be e.g. supplying and installing additional stages of filtration or fitting a non return valve to the tank outlet. Whatever the reason for the improvements, RTC are keen to help the client get the most from their rainwater harvesting system.

Funny smell coming from the rainwater harvesting system?

No problem! RTC are keen to help find the cause of the smell and assist by offering possible solutions.

Can I spread the cost of my visits and/or the cost of a tank clean?

Yes. Please contact RTC on 01636 904943 for further information.